Faena Hotel & Universe
STAR Classification:  
Martha Salotti 445, Puerto Madero, Buenos Aires, Argentina
Catedral - Lobby area

This Philippe Stark-designed ode to hipness, in a former abandoned grain warehouse in the newly redeveloping Puerto Madero area, is aimed squarely at models, actresses and pop stars—as well as the accompanying managers and executives who run the creative enterprises of the world.

Three km from the Microcentro area, this unusual and innovative property is the polar opposite of the Four Seasons and Alvear Palace, a contrast of new money versus old.

There is no lobby as such, just a long red hallway with red rugs topped by rectangular leather banquettes in the middle. The space is eaten up by the dining and drinking areas, which is a bit of a disappointment for some guests. From there the bilingual "experience manager" latches onto the guests, handing them a phone that works throughout the hotel, promising to be at their beck and call throughout the stay. Reception is a sit-down affair and handled quickly.

Public areas are strategically lighted and each has its own musical soundtrack. The lounge is surprisingly retro for a Stark property, with candelabras and antiques from Argentina's gilded age giving it the feel of a glamorous 1920s lounge.

The casual Mercado restaurant has a Latin American feel, with lots of brick, heavy wood and regional antiques. A large patio outside features a fire ring Exterior Viewand red bulbs strung overhead; breakfast can be enjoyed here daily.

The more formal Bistro restaurant is the most unusual space: mostly white-on-white, with a few red accents, it is topped off by large chandeliers and unicorn heads on the walls.

The attractive outdoor infinity pool with bar is surrounded by beautiful people from September to April, but the scarcity of lounge chairs makes some guests feel like they're getting the velvet rope treatment at a hot nightclub. Splashers will be disappointed at the narrow nature of the pool, but the space is as clubby as it gets.

A well-equipped gym and spa includes a Turkish hammam with scrubdowns and igloo-shaped sauna. Two theaters—El Cabaret and The Purple Room—add to the experiences on-site, with continually changing shows on offer: tango performances, rock bands, plays or chamber music.

Meetings for up to 350 mostly occur in multi-use outdoor spaces or the theaters, but a staffed business center offers free Internet access and Wi-Fi is gratis throughout.

The red and white theme continues in the guest rooms, which display the usual hip hotel problem of form over function. Queen sleigh beds are set at an angle to the corner, making the room Poolbarfeel smaller, and electronic controls for the lights and velvet curtains are behind the bed—requiring guests to get up and fumble around for them. An endless combination of light dimmer controls is great for setting the mood, once guests figure out how to work them.

Rooms are never boring, however, with hardwood floors, lots of white leather, red velvet curtains, safes, dual-line phones, wireless high-speed Internet and flat-screen cable TVs with DVD and surround sound stereos inside mirrored cabinets.

The spacious and elegant baths, with clawfoot tubs, sleek bowl sinks, Kiehl's toiletries, fresh flowers and separate rain showers, are surrounded by a wall of glass (but with a remote-controlled curtain for the modest).

Avoid rooms on the lower two floors, which have less space and no views. Room service runs around the clock, pressing is complimentary upon arrival, and housekeeping runs turndown service. Smoking rooms are available, and small pets are permitted.

The guest list includes artists, actors and musicians like Beyonce and Coldplay. While this unique experience is not for everyone, those who seek out surprises and the trendiest addresses around the world will be thrilled.

Latest Revision:   May 2010

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Catedral - Lobby area
Exterior View
Poolbar
Pool
Pool
The Cellar

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Hotel Profile
Contact Information

Martha Salotti 445, Puerto Madero
Buenos Aires, Argentina 1107

Phone:  11-4010-9100

Location

Nearest Airports: 
  • Jorge Newbery- North, 15 km, 30 min drive
  • Ezeiza Intl- West, 33 km, 45 min drive

  • Nearby Points of Interest: 
  • Colon Theater (Theater)- Northwest, 3 km
  • La Recoleta (Neighbourhood)- Northwest, 5 km
  • Puerto Madero (Neighbourhood)

  • General Hotel Information

    Number of Floors:  8
    Total Number of Rooms:  90
    Restaurants On-Site
    Dining: 3 Restaurants & 4 Bars On Site
    • El Mercado (On Site Restaurant)
    • El Bistro (On Site Restaurant)- Gourmet
    • El Living (On Site Coffee Shop)- Snacks & tea

    Amenities & Facilities
    Room Amenities

    Amenities are in All rooms unless noted otherwise

    • Air Conditioning
    • Daily Maid Service
    • Rooms for Non-smokers
    • Telephone
    • Television

    Hotel Facilities
    Pet Friendly

    • Pets Allowed

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